Gone Phishing?

[ 2 ] July 8, 2010 |

Have you received a text message or phone call asking for your debit or credit card number? Have you logged online only to see a screen pop up asking for your card number? Does this sound a little, well. . . phishy? That’s because it is!

A phishing scam is an attempt to gain your personal information, such as a credit or debit card number. This type of scam is conducted by a fraudster masquerading as a trustworthy business.

So the scam goes like this . . . The fraudsters have your phone number or email address, they get these legitimately by purchasing directly from phone & email carriers, or third party solicitors NOT Financial Institutions, and they come up with an authentic looking email or legitimate sounding phone message or text message. They pick out a financial institution or company to target and start sending these messages out in mass like their trying to lure in the trophy bass! These fraudsters do not know whether you have accounts with the named financial institution or not. However, their hope is to get the message sent out to enough people & get it to someone who does have an account & a card with them.

There are a few things to keep in mind any time you receive an email or phone message that seems a little phishy. First, remember that your financial institution or place of business will not ask for your card number – they already have this information on file.  If you receive an email that states that your account will be shut down unless you verify some information – do not click on the link. Another way to know that you are at a secure location is to look for the “lock” icon in the web browser. If you are uncertain for any reason do not proceed, instead contact the company directly via contact information that you know to be genuine. If you unknowingly supplied your personal information, contact your financial institution immediately.

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Category: Technology/Security

About the Author ()

Hello! I have been with IAACU since August of 2011. I am a Member Development Rep. You might have talked to me a few times on the phone or through e-mail.

Comments (2)

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  1. Connie Armstrong says:

    I received a call on my cell phone telling me there was a problem with my debit. Since I do not have a debit card with you, I just hung up. I don’t know how they got my cell phone number.

    Connie Armstrong

    • Katie Eades says:

      Connie, there is no real way to know how the phone numbers were obtained. Phone lists are one of the most common portals to begin this type of scam. Many of the lists are purchased legally from the marketing companies or third parties, and then used to cross-reference geographical areas with listings for banks and credit unions. There was no breach of security that occured at IAA Credit Union. Even non-members have received this type of phone message. Let us know if you have any other questions!

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