IAACU COVID-19 Update

[ 0 ] April 16, 2020 |

IAACU QUICK FACTS
Data as of 03.31.20

HQ: Bloomington, IL
ASSETS: $284.8  Million
MEMBERS: 16,921
12-MO SHARE GROWTH: 7.34%
12-MO LOAN GROWTH: 8.88%

News about COVID-19 (Coronavirus) is changing at a rapid pace, and we would like to let our members know that we are all in this together! We as a Credit Union are doing our best to keep you up-to-date and assist in any means possible.

A Few Common Topics:

ATM Fee Reimbursements

We have removed the $10 cap on ATM reimbursements, now extended through the end of April!*

Our network of 35,000 ATMs are available 24/7! You can locate a surcharge-free ATM by using our ATM Locator on our website or mobile app. Also, checks can be deposited at ATM locations which are labeled as “Accepts Check Deposits.”

Remote Deposit

You can also deposit checks via your smartphone by selecting the “deposit check feature” at the bottom of the home page of our mobile app. We are waiving all mobile deposit fees for the months of March and April. Deposit amount limits have also been raised through April 30th.**

When depositing your check, just make sure to include “For Mobile Deposit Only” in the endorsement with your signature.

Upcoming Release:

IAACU is preparing some short informational/instructional videos on how to use the ATM Locator, as well as how to deposit a check on our app. Videos will be released on the website as well as our social media pages. Watch out for these to go live!

Check our dedicated COVID-19 page for information on the recent CARES Act, Economic Impact Payments, Setting up Direct Deposit, our latest updates and any operational changes. 

Please contact us to see if we can help you over the phone before coming to the branch. We’ve been doing business remotely for many years and offer some of the best virtual services in the industry.

Our corporate lobby and all branches are currently closed for the security and well-being of our staff and members. Our drive up, service center, loan officers and new account representatives are all available to meet your needs via phone or email during normal business hours: Monday-Friday, 7:30am to 5:30pm and Saturday, 8:30am to 12:00pm.

*ATM reimbursements for Platinum and Dollars & Sense Checking accounts only. Must complete reimbursement form in online banking before May 14th. **If your check is still too large to deposit, give us a call and we can help.

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Category: CEO Corner, CU News

About the Author ()

Sean has been the Chief Executive Officer at the IAA Credit Union since June of 2005. He is a graduate of Illinois State University where he received a Bachelor of Science Degree in Agribusiness with a minor in Economics. Sean and his family live in Eureka, Illinois.

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